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Terms & Conditions

Welcome to Footprint Creative! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our interior design products. By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully before proceeding with any purchase.

  1. Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant the completeness, accuracy, or reliability of any product descriptions or images. It is your responsibility to ensure that the product meets your specific requirements before making a purchase.

  2. Pricing and Payments: All prices displayed on our website are in Australian dollars (AUD) and are inclusive of Goods and Services Tax (GST) unless otherwise stated. We reserve the right to change prices without prior notice. Payment for orders can be made using the available payment methods on our website. By providing your payment information, you warrant that you have the necessary authorisation to complete the transaction.

  3. Shipping and Delivery: We offer shipping within Australia. Please refer to our Shipping Information for details on shipping costs and delivery times. While we make every effort to ensure prompt delivery, we are not responsible for any delays or damages caused during shipping. We currently only deliver within Australia.

  4. Returns and Refunds: We do not accept returns unless the wrong product has been sent due to an unforeseen error. If you receive an incorrect item, please contact our customer support team within 3 Days of receiving the product to initiate the return process. Please note that all returned items must be unused, in their original packaging, and accompanied by proof of purchase.

  5. Intellectual Property: All content, including text, images, logos, and designs, on our website, are protected by copyright and other intellectual property laws. You are prohibited from reproducing, distributing, or modifying any content without our explicit permission.

  6. Privacy: Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

  7. Limitation of Liability: We strive to provide accurate and reliable information. However, we do not warrant the completeness, accuracy, or reliability of any content on our website. In no event shall Footprint Creative be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website.

By using our website and purchasing our products, you agree to indemnify and hold harmless Footprint Creative, its directors, employees, and affiliates from any claims or damages arising out of your use of our products or website.

These terms and conditions are subject to change without prior notice. It is your responsibility to review them periodically for any updates or modifications.

If you have any questions or concerns regarding these terms and conditions, please contact our team for assistance.

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Showroom Hours for January

Our Showroom is Closed from Thursday 12th December 2024.

Appointments are available by request between Monday, 16th December and Friday, 20th December.

 January 2025 (Thursdays Only)

Thursday, 9th January
Thursday, 16th January
Thursday, 23rd January

Normal Showroom Hours Resume

From Tuesday, 4th February 2025

Black Friday Sale

30% OFF Reeded Glass Vinyls

Use the code below to receive a 30% discount on all Reeded Glass Vinyls

Discount Code:

BLACKFRIDAY30

Woven Image Logo
August Special

10% OFF Acoustic Panels

See the code below to receive a 10% discount on all Woven Image Acoustic Panel orders this August.

Discount Code:

ACOUSTIC10

Temporary change to Showroom Hours

Our showroom will be open Tuesdays only for the next two weeks (24th of September and 1st October). We will resume our usual hours (Tuesdays, Wednesdays, and Thursdays) from 8th October 2024 onwards.